Security built into the foundation.
Business and customer data deserves real protection. Here’s how GIGI is built to earn that trust.
Organization isolation
Every organization’s data is scoped and isolated from every other organization on the platform, enforced at the data layer — not just the interface.
Secure authentication
Passwords are hashed, never stored in plain text. Sessions use single-use, revocable tokens, validated on every request — not just at sign-in.
Encrypted in transit
Data moving between GIGI and every connected channel or integration is encrypted, and data at rest is protected by our underlying infrastructure.
Human approval
GIGI drafts and prepares. Nothing reaches a customer, and no consequential action executes, until a person on your team reviews it.
Secure credential handling
Connected account credentials (e.g. messaging channels) are never stored as raw, sharable values GIGI — or anyone else — could misuse.
Reliable infrastructure
Built on managed, modern cloud infrastructure with standard operational monitoring — the same class of infrastructure used across the industry.
Built for what’s next.
GIGI is an early-stage platform, and we’re building its security posture the same deliberate way we build everything else. Fine-grained role-based permissions, a full audit trail of prepared and approved actions, and formal compliance certifications are all on our production-hardening roadmap — not yet complete.
Have a specific security question?
For a formal security review — data processing agreements, technical questionnaires, or roadmap details — our team will work through it with you directly.
Contact Security